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Evaluation and Assessment

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Evaluation and Assessment

Evaluation and assessment are crucial skills showing a competent Student Affairs professional.  In order to see what works well and what needs to change, a Student Affairs professional must be able to evaluate and assess programs and student services by using quantitative and/or qualitative research.  In order to understand trends and current research, professionals must be able to accurately read and comprehend journal articles and other published works.  It is also necessary for Student Affairs professionals to be able to evaluate and assess their own programs and services through written evaluations and honest debriefing sessions.      

Community Advisor (Cal Poly Pomona, FHS) and Resident Advisor (Azusa Pacific University) Evaluations

Quantitative Analysis: A Published Article!

Qualitative Analysis

Program Evaluation

End of the Year Report Documenting My Experience at CPP

CA/RA/RD Selection Committees

Community Advisor (Cal Poly Pomona, FHS) and Resident Advisor (Azusa Pacific University) Evaluations:

As a Resident/Residence Director, I provide feedback to those I supervise on their job performance.  At both Cal Poly Pomona and Azusa Pacific University, I evaluated my Community Advisor/Resident Advisor staffs at least two times every year.  First, I complete a written evaluation of each of their individual performances.  Then, I meet with each of my CAs/RAs individually to go over the evaluation with them.  I have grown to value giving my students positive feedback as well as discussing areas of growth with them.  Though it is not always fun to critique people's performances, I know it is a necessity.  It allows for growth and a greater understanding of ways to improve.

One of my personal goals in the area of evaluation of my CAs/RAs is to be upfront about my critiques, both positive and constructive, throughout the year.  At the time of official evaluations, my hope is that my staffs would already have heard from me regarding all the issues addressed in the evaluation.  I do not think that I am being fair to my staff as their supervisor if I wait until "official" evaluation times to give feedback.

Cal Poly Pomona, FHS Evaluation of CAs

APU Evaluation of RAs

Quantitative Analysis: A Published Article! 

Due to my undergraduate background in psychology, I came into the CSA program with a foundation in quantitative analysis.  Because of this, I petitioned to take six units of independent study in place of two required classes.  For my independent study, I worked with John Hoffman, an adjunct professor at APU, on a research project titled "Predicting College Success with High School Grades and Test Scores: Limitations for Minority Students".  The intent of the study was to learn how and if pre-college factors influence the success of students from varied racial and religious backgrounds.  For this article, I focused on the literature review, while John concentrated on the statistical analysis.  By working on this article, my understanding of statistics grew immensely; John walked me through the complicated processes of a priori path analysis, confirmatory factor analysis, and structural equation modeling.  Though I am not able to do these types of statistics myself, I can now understand their meaning and function.  I also learned how to create a literature review detailed enough for publication. 

 Our article is scheduled to be published in The Review of Higher Education in either December or March.

"Predicting College Success with High School Grades and Test Scores: Limitations for Minority Students"

Letter from The Review of Higher Education

Access Database for Literature Review

The Review of Higher Education 

Qualitative Analysis:

For Today's College Students, I co-wrote a paper with Melissa Laraway on minority women in student leadership positions at Azusa Pacific University.  I gained valuable experience interviewing students, transcribing interviews, and writing a qualitative research report.  I learned how to see themes and code information while reading through the various interviews.  Though qualitative research is a time consuming process, the information is invaluable.  I loved discovering how the women on APU's campus view their leadership positions, why they chose to be in leadership, and the impact they feel they are making. 

The Experiences of Minority Female Student Leaders at Azusa Pacific University

Program Evaluation:

As an RD, I have had the chance to evaluate the programs that I have organized and overseen during the past two and a half years.  I have truly come to value the importance of debriefing events and learning from my experiences.  There are two ways that I have evaluated programs that I have hosted: on paper in a formal evaluation and by debriefing with the people who organized the event after it took place.  By reviewing programs on paper, I have the chance to see where my money was spent, process what went well, and think about what I could have done differently to make the program better.  By debriefing with my staff or with the group who organized the event, I have the chance to learn from their feedback and gain a better overall perspective of the program.  Program evaluation is crucial in order to continuously sharpen processes and programs that take place. 

Major?  What is That? - Post Program Evaluation

Ice Cream and RAs - Post Program Evaluation

Street Meet - Post Programming Evaluation

End of the Year Report Documenting My Experience at CPP:

At the end of my year as an RD at Cal Poly Pomona, I wrote an end of the year report detailing my experience.  This report included reports on the programming we had done, status of the Community Advisors, the environment in the Village, diversity issues, judicial issues, welcome week, and various partnerships I had built throughout the year.  This report was a detailed evaluation of what went well and what I would do differently if given another opportunity.  This report also left the new RD staff information from which they could build upon for the next years. 

End of the Year Report

CA/RA/RD Selection Committees:

At both Cal Poly Pomona, Foundation Housing Service (CPP, FHS) and Azusa Pacific University (APU), I have had the chance to participate in various selection committees.  At CPP, FHS, I served on both the Community Advisor and Resident Director selection committees.  At APU, I was a member of the Resident Advisor selection committee.  As a member of these committees, I evaluated applicants' resumes, application questions, reference forms, and interviews.  I learned how to conduct an interview as well as how to read through an application looking for answers to specific questions.  These processes taught me a lot about evaluation and assessment in that I was given the opportunity to assess overall applications of people desiring positions within the department.      

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